Deliver exceptional customer support via text

Create a shared customer support inbox for SMS and calls in Slack for you and your team
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Russ 415-797-4273​

Yo Richard! The app is down because of piedpiper.Fix this asap..

Richard

Yo Richard! The app is down because of piedpiper.Fix this asap..

Russ 415-797-4273​

Yo Richard! The app is down because of piedpiper.Fix this asap..

Make support personal via text

Your customers want to interact with a person, not a support@ email or
a bot on Intercom

Don't wait till your customers are mad to fix issues

Bugs and user errors happen. We tell you when a customer faces an issue so you can proactively reach out and retain them

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Route calls to the right person

We can forward calls directly to you or let trusted members of your team answer for you from Slack

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No new tools needed

We can forward calls directly to you or let trusted members of your team answer for you from Slack

90% text open rate vs 24% for business email

Cut through the noise of email and build a personal relationship with your customers. Stripe founder, Patrick Collison, was known for giving his personal number to customers. Follow his lead to increase customer retention

Messages

Gmail

How It Works

10x your customer support experience today

Used by the most customer-centric companies

“A customer reached out to us with an issue and we were able to fix our product and deploy an update in 5 minutes. It's hard to get that kind of feedback loop if the texts were only going to my co-founder.”
Andrew Denta
Ceo , And Founder

Our Pricing Plan

Startup

Plan includes

$27

/ Monthly

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Get a U.S. phone number or connect with WhatsAPP

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Upto 3 users

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Sync contacts with Google Contacts

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7 Days free trial

Scale

Plan includes

$450

/ Yearly

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Everything in the Startup plan

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Our support reps in your Slack channels to respond quickly and route to your team

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Unlimited users

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Priority support