Deliver exceptional customer support via text

Create a shared customer support inbox for SMS and calls in Slack for you and your team

Text us at (510) 756-2522
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Make support personal via text

Your customers want to interact with a person, not a [email protected] email or a bot on Intercom

Don't wait till your customers are mad to fix issues

Bugs and user errors happen. We tell you when a customer faces an issue so you can proactively reach out and retain them

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Send text campaigns to thousands of customers

Import contacts from anywhere - HubSpot, Salesforce, Google, Android, iOS, CSV

Create reusable SMS templates for your customers to onboard them, update them on new features and fixed bugs

Schedule SMS campaigns to go out at relevant times or trigger them based on events

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Route calls to the right person

We can forward calls directly to you or let trusted members of your team answer for you from Slack

No new tools needed

We pull data from all popular CRMs so that you can manage your customer relationships with your team from Slack

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90% text open rate vs 24% for business email

Cut through the noise of email and build a personal relationship with your customers. Stripe founder, Patrick Collison, was known for giving his personal number to customers. Follow his lead to increase customer retention

How it works

Give your number to your customers

We make it easy to send a personalized SMS campaign to your most valuable customers from your number so they can reach you

Texts and calls to that number go to Slack

We supercharge your Slack so that your entire team can receive
and send texts and calls to that number. It's a shared priority support inbox right in Slack

Happy and retained customers

From the customer's standpoint, they see a single voice from the company resolving their issues. It feels personal unlike an email lost in [email protected] or an Intercom inbox

10x your customer support experience today

Used by the most customer-centric companies

Andrew Denta

A customer reached out to us with an issue and we were able to fix our product and deploy an update in 5 minutes. It's hard to get that kind of feedback loop if the texts were only going to my co-founder.

Andrew Denta — Founder, Terusama

Pricing

Startup

Start with a 7-day free trial

$27/ mo
  • Get a U.S. phone number, or port your existing number to us
  • Handle texts and calls from unlimited customers
  • Up to 3 users
  • Sync contacts with Salesforce, HubSpot, Google and more
  • 7-day free trial
Get started

Scale

Custom
  • Everything in the Startup plan
  • Our support reps in your Slack channels to respond quickly and route to your team
  • Unlimited users
  • Priority support
Contact us