Deliver exceptional

customer

support

via text

Create a shared customer support inbox for SMS and calls in Slack for you and your team

Russ 415-797-4273​

Yo Richard! The app is down because of piedpiper.Fix this asap..

Richard

Yo Richard! The app is down because of piedpiper.Fix this asap..

Russ 415-797-4273​

Yo Richard! The app is down because of piedpiper.Fix this asap..

Make support personal via text

Your customers want to interact with a person, not a support@ email or a bot on Intercom

Don't wait till your

customers

are mad to fix

issue

Bugs and user errors happen. We tell you when a customer faces an issue so you can proactively reach out and retain them

Send text campaigns to thousands of a customers

Import contacts from anywhere - HubSpot, Salesforce, Google, Android, iOS, CSV

Create reusable SMS templates for your customers to onboard them, update them on new features and fixed bugs.

Import contacts from anywhere - HubSpot, Salesforce, Google, Android, iOS, CSV.

Route calls to the right person

We can forward calls directly to you or let trusted members of your team answer for you from Slack

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No new tools needed

We can forward calls directly to you or let trusted members of your team answer for you from Slack

90% text open rate vs 24% for business email

Cut through the noise of email and build a personal relationship with your customers. Stripe founder, Patrick Collison, was known for giving his personal number to customers. Follow his lead to increase customer retention

How It Works

10x your customer support experience today

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Used by the most customer-centric companies

Our Pricing Plan

Startup

27$

Monthly

Plan includes
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Get a U.S. phone number, or port your existing number to us.

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Handle texts and calls from unlimited customers

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Upto 3 users

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Sync contacts with Salesforce, HubSpot, Google and more

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7 Days free trial

Scale

450$

Yearly

Plan includes
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Everything in the Startup plan

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Our support reps in your Slack channels to respond quickly and route to your team

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Unlimited users

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Priority support