Deliver exceptional
customer
support
via text
Russ 415-797-4273
Yo Richard! The app is down because of piedpiper.Fix this asap..
Richard
Yo Richard! The app is down because of piedpiper.Fix this asap..
Russ 415-797-4273
Yo Richard! The app is down because of piedpiper.Fix this asap..
Make support personal via text
Your customers want to interact with a person, not a support@ email or a bot on Intercom
Don't wait till your
customers
are mad to fix
issue
Bugs and user errors happen. We tell you when a customer faces an issue so you can proactively reach out and retain them
Send text campaigns to thousands of a customers
Import contacts from anywhere - HubSpot, Salesforce, Google, Android, iOS, CSV
Create reusable SMS templates for your customers to onboard them, update them on new features and fixed bugs.
Import contacts from anywhere - HubSpot, Salesforce, Google, Android, iOS, CSV.
Route calls to the right person
We can forward calls directly to you or let trusted members of your team answer for you from Slack
No new tools needed
We can forward calls directly to you or let trusted members of your team answer for you from Slack
90% text open rate vs 24% for business email
Cut through the noise of email and build a personal relationship with your customers. Stripe founder, Patrick Collison, was known for giving his personal number to customers. Follow his lead to increase customer retention
How It Works
10x your customer support experience today
Used by the most customer-centric companies
Andrew Denta
Ceo and founder
Ron G.
manager
John D.
Developer
Rean D.
Support Lead
Our Pricing Plan
Startup
27$
Monthly
Plan includes
Get a U.S. phone number, or port your existing number to us.
Handle texts and calls from unlimited customers
Upto 3 users
Sync contacts with Salesforce, HubSpot, Google and more
7 Days free trial
Scale
450$
Yearly
Plan includes
Everything in the Startup plan
Our support reps in your Slack channels to respond quickly and route to your team
Unlimited users
Priority support